Customer-Centric Teller: Drive Wellness & Service

Northwest Bank; Grove City (Mercer County); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank in Grove City, PA seeks a friendly Teller to provide excellent customer service, process transactions accurately, and educate customers on banking products and digital offerings.

You will balance the teller drawer daily, support branch operations, assist customers with questions, and engage with teammates to maintain a welcoming atmosphere, while following security, risk and regulatory procedures during evenings and weekends as scheduled.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.
• Ability to establish relationships and communicate clearly.

Responsibilities

• Assist customers with questions and transactions and refer complex requests.
• Balance teller drawer daily and support branch operations.
• Provide education on products and digital offerings.
• Maintain security and comply with bank policies.
• Work evenings and weekends as scheduled.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Job description

Northwest Bank in Grove City, PA seeks a friendly Teller to provide excellent customer service, process transactions accurately, and educate customers on banking products and digital offerings.

You will balance the teller drawer daily, support branch operations, assist customers with questions, and engage with teammates to maintain a welcoming atmosphere, while following security, risk and regulatory procedures during evenings and weekends as scheduled.