Customer-Centric Teller: Drive Wellness & Referrals

Northwest Bank; Amherst (OH); On-site; USD 19,000 - 26,000; Full time

Job summary

Northwest Bank is seeking a customer-focused teller in Amherst, OH. You will greet customers, process transactions, and provide information on products and services to meet financial needs. You’ll balance cash, assist with questions, and help drive referral opportunities while maintaining strong compliance and security practices.

The role emphasizes teamwork, reliability, and delivering a friendly bank experience, with evening and weekend coverage as needed in a retail environment.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Greet customers and process transactions accurately.
• Identify referral opportunities and support sales goals.
• Assist customers with questions and resolve issues.
• Balance teller drawer daily and participate in branch tasks.
• Adhere to security, compliance, and operational procedures.

Skills

Customer service

Communication skills

Problem solving

Time management

Teller System

Education

High School Diploma

Tools

Teller System

Cash handling systems

Job description

Northwest Bank is seeking a customer-focused teller in Amherst, OH. You will greet customers, process transactions, and provide information on products and services to meet financial needs. You’ll balance cash, assist with questions, and help drive referral opportunities while maintaining strong compliance and security practices.

The role emphasizes teamwork, reliability, and delivering a friendly bank experience, with evening and weekend coverage as needed in a retail environment.