Customer Banking Advisor — Elevate Financial Wellness

Fairygodboss; Frankfort (IL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Paid holidays

Parental leave

Wellness program

Job summary

PNC in Frankfort, IL is seeking a Teller to deliver a distinctive customer experience and support financial wellbeing. The role focuses on processing interactions, educating customers on alternatives, and identifying banking opportunities to refer to branch staff.

Based in an in-office environment, the Teller will ensure efficient operations, adhere to policies, and leverage technology to assist customers while building trust and loyalty with the community.

Qualifications

• Candidates must demonstrate knowledge and abilities for a teller role, including customer service, accuracy, and compliance.
• Experience with banking products and services is preferred.
• On-site role with training provided.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies opportunities through meaningful conversations with customers and refers to branch staff.
• Performs lobby engagement activities to position PNC products.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Customer Focused

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Frankfort, IL is seeking a Teller to deliver a distinctive customer experience and support financial wellbeing. The role focuses on processing interactions, educating customers on alternatives, and identifying banking opportunities to refer to branch staff.

Based in an in-office environment, the Teller will ensure efficient operations, adhere to policies, and leverage technology to assist customers while building trust and loyalty with the community.