Customer-Centric Teller — Build Financial Wellbeing

PNC Financial Services Group; Champaign (IL); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision insurance

401(k) with company match

Parental leave

11 paid holidays per year

Job summary

PNC Financial Services Group is hiring a Teller in Champaign, IL for an in-office retail banking role. You will deliver a unique customer experience, identify opportunities and educate customers on banking options while leveraging technology. The position emphasizes accuracy, adherence to policies, and strong customer service.

Sponsorship is not provided for visas. The role offers pay transparency with base salary between $14.42 and $24.04 hourly, with incentive eligibility based on company and

Qualifications

• No degree required; relevant education may be considered
• Prior experience not required
• In lieu of degree, education/certifications may be considered

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is hiring a Teller in Champaign, IL for an in-office retail banking role. You will deliver a unique customer experience, identify opportunities and educate customers on banking options while leveraging technology. The position emphasizes accuracy, adherence to policies, and strong customer service.

Sponsorship is not provided for visas. The role offers pay transparency with base salary between $14.42 and $24.04 hourly, with incentive eligibility based on company and