Teller: Elevate Customer Experience & Finances

PNC Financial Services Group, Inc.; Bourbonnais (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health coverage

Dental and vision options

401(k) with PNC match

paid holidays

vacation entitlement

Job summary

PNC Financial Services Group, Inc. in Bourbonnais, IL is seeking a Teller to deliver a distinctive customer experience, educate customers on banking options, and identify opportunities to connect customers with PNC products.

This in-office role emphasizes accuracy, customer service, and proactive engagement. Responsibilities include handling various customer interactions, supporting lobby engagement, and applying product knowledge to resolve questions while maintaining branch operations and

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Bourbonnais, IL is seeking a Teller to deliver a distinctive customer experience, educate customers on banking options, and identify opportunities to connect customers with PNC products.

This in-office role emphasizes accuracy, customer service, and proactive engagement. Responsibilities include handling various customer interactions, supporting lobby engagement, and applying product knowledge to resolve questions while maintaining branch operations and