Bank Teller | Customer Concierge for Financial Wellness

PNC; Elgin (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

401(k) with match

Paid holidays

Paid time off

Job summary

PNC, based in Elgin, IL, is seeking a Full-time Teller in its Retail Banking group. This role focuses on delivering a superior customer experience, educating clients on financial options, and identifying opportunities to meet customer needs using technology and product knowledge.

The position emphasizes in-office work at the Elgin Summit, with competitive base pay and incentive eligibility based on performance. No visa sponsorship is offered.

Qualifications

• No degree required; a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Engages customers to position PNC products and uses technology to assist transactions.
• Adheres to policies and ensures daily operations and maintenance transactions are completed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC, based in Elgin, IL, is seeking a Full-time Teller in its Retail Banking group. This role focuses on delivering a superior customer experience, educating clients on financial options, and identifying opportunities to meet customer needs using technology and product knowledge.

The position emphasizes in-office work at the Elgin Summit, with competitive base pay and incentive eligibility based on performance. No visa sponsorship is offered.