Teller: Customer-Centric Banking & Transaction Expert

PNC; Chatham (IL); Presencial; USD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental and vision coverage

Life insurance

Disability protection

401(k) with PNC match

Paid holidays

Descripción de la vacante

PNC's Springfield, IL-based Teller role delivers a unique customer experience aimed at improving financial wellbeing and loyalty. You will handle a variety of customer interactions, educate on alternatives, and identify banking opportunities to refer to branch staff, while supporting daily operations with accuracy and sound judgment.

This in-office position emphasizes serving customers, leveraging technology, and maintaining effective risk management.

Formación

• No university degree required; a comparable combination of education and experience may be considered.
• Customer service orientation and attention to detail.
• Ability to educate customers and identify opportunities during interactions.

Responsabilidades

• Deliver customer-focused service and educate customers on financial options.
• Process teller transactions accurately and efficiently.
• Refer opportunities to branch staff and support risk management.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Educación

No Degree

No Required Certification(s)

Descripción del empleo

PNC's Springfield, IL-based Teller role delivers a unique customer experience aimed at improving financial wellbeing and loyalty. You will handle a variety of customer interactions, educate on alternatives, and identify banking opportunities to refer to branch staff, while supporting daily operations with accuracy and sound judgment.

This in-office position emphasizes serving customers, leveraging technology, and maintaining effective risk management.