Customer-Centric Teller — Banking & Tech Tools

Fairygodboss; Elkridge (MD); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC in Elkridge, Maryland is seeking a Teller to deliver customer-first service in Retail Branch Banking. You will assist customers with transactions and explain banking options, helping them achieve financial wellbeing.

The role emphasizes in-office collaboration, adherence to policies, and opportunities to refer customers to suitable products. Prior experience not required; no visa sponsorship.

Qualifications

• No Degree required, as stated.
• In lieu of a degree, a comparable education/experience combination may be considered.
• Customer-focused with ability to engage customers.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement to position PNC products and educate customers on options.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Elkridge, Maryland is seeking a Teller to deliver customer-first service in Retail Branch Banking. You will assist customers with transactions and explain banking options, helping them achieve financial wellbeing.

The role emphasizes in-office collaboration, adherence to policies, and opportunities to refer customers to suitable products. Prior experience not required; no visa sponsorship.