Customer-Centric Teller: Banking Solutions & Service

PNC; Town of Dover (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with match

Paid time off

Job summary

PNC is seeking a Full Time Teller for the Dover Branch, focused on delivering an exceptional customer experience and driving financial wellbeing for customers. The role operates in-office within a retail banking environment, engaging customers, identifying opportunities, and guiding them to the right PNC solutions.

Applicants should demonstrate strong customer service, inquiry skills, and a proactive approach to referrals and product knowledge.

Qualifications

• No degree required; relevant experience may be considered.
• Customer service experience preferred.
• Clear communication and problem solving.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Engages customers in the lobby to demonstrate PNC products and how to use technology for transactions.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Full Time Teller for the Dover Branch, focused on delivering an exceptional customer experience and driving financial wellbeing for customers. The role operates in-office within a retail banking environment, engaging customers, identifying opportunities, and guiding them to the right PNC solutions.

Applicants should demonstrate strong customer service, inquiry skills, and a proactive approach to referrals and product knowledge.