Customer-Centric Teller & Banking Sales Advocate

First Citizens Bank; Sneads Ferry (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in Sneads Ferry, NC is seeking a Sales and Service Representative to process transactions and assist customers in branch; you will educate customers on bank capabilities and refer sales opportunities to bank partners. The role emphasizes a customer-first mindset with a focus on accurate service delivery.

The position requires strong communication, adaptability, teamwork, and the ability to manage multiple tasks while supporting branch sales goals and maintaining regulatory

Qualifications

• Requires excellent communication and customer service skills.
• Ability to adapt to new information and technology while delivering value to customers.
• Must be able to work collaboratively with teammates and cross-functional partners.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to bank partners; support sales efforts.
• Ensure compliance with regulations and bank policies in daily operations.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Sneads Ferry, NC is seeking a Sales and Service Representative to process transactions and assist customers in branch; you will educate customers on bank capabilities and refer sales opportunities to bank partners. The role emphasizes a customer-first mindset with a focus on accurate service delivery.

The position requires strong communication, adaptability, teamwork, and the ability to manage multiple tasks while supporting branch sales goals and maintaining regulatory