Sales-Driven Bank Teller & Customer Advocate

First Citizens; Kansas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank is seeking a Sales and Service Representative (Bank Teller) to process transactions and handle customer service requests in the branch. You will actively listen, engage customers, and educate them on bank products and services while identifying opportunities to refer leads to bank partners.

The role emphasizes strong communication, adaptability, teamwork, and a customer-first mindset, with a focus on efficient service delivery and accuracy in every transaction.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service experience preferred.
• Knowledge of banking products and services is a plus.

Responsibilities

• Process transactions accurately and in a timely manner to meet customer needs.
• Identify and refer sales opportunities to branch partners to support sales goals.
• Foster collaborative partnerships with customers and colleagues to deliver value and support branch performance.

Skills

Financial literacy

Knowledge of retail banking products

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative (Bank Teller) to process transactions and handle customer service requests in the branch. You will actively listen, engage customers, and educate them on bank products and services while identifying opportunities to refer leads to bank partners.

The role emphasizes strong communication, adaptability, teamwork, and a customer-first mindset, with a focus on efficient service delivery and accuracy in every transaction.