Bank Teller & Sales Pro — Customer-Focused

First Citizens; Reidsville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens is seeking a Sales and Service Representative for our North Carolina branch. You will handle teller transactions, assist customers with inquiries, and educate customers on bank products and services.

You will identify sales referrals, collaborate with partners, and ensure compliance with policies while delivering friendly, efficient service in a busy branch environment.

Qualifications

• Minimum required education: High School Diploma or GED and 6 months of customer service experience.
• Preferred experience in sales, cash handling, and in-person customer service.

Responsibilities

• Provide customer transactions and service requests in the branch.
• Promote bank products and refer opportunities to the appropriate partner.
• Follow regulations, policies, and training deadlines.
• Support a collaborative branch team to deliver excellent customer service.

Skills

Financial literacy

Retail banking knowledge

Branch operations

Written and verbal communication

Transaction processing

Relationship building

Detail oriented

Education

High School Diploma or GED

Job description

First Citizens is seeking a Sales and Service Representative for our North Carolina branch. You will handle teller transactions, assist customers with inquiries, and educate customers on bank products and services.

You will identify sales referrals, collaborate with partners, and ensure compliance with policies while delivering friendly, efficient service in a busy branch environment.