Customer-Centric Branch Sales & Service Pro

First Citizens; Bryson City (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens in Bryson City, NC is seeking a Sales and Service Representative to support branch operations and serve customers with professionalism. You will process transactions, handle service requests, and promote bank products to customers.

The role emphasizes teamwork, adaptability, and clear communication as you collaborate with branch colleagues and partner with other bank teams to meet customer needs.

Qualifications

• High School Diploma or GED required; 6 months of customer service experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of retail banking products is a plus.
• Ability to learn banking tools and systems quickly.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to the bank partner.
• Provide customer education on bank capabilities and tools.
• Maintain accuracy and comply with bank policies and regulations.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Transaction processing

Retail banking knowledge

Education

High School Diploma or GED

Job description

First Citizens in Bryson City, NC is seeking a Sales and Service Representative to support branch operations and serve customers with professionalism. You will process transactions, handle service requests, and promote bank products to customers.

The role emphasizes teamwork, adaptability, and clear communication as you collaborate with branch colleagues and partner with other bank teams to meet customer needs.