Customer-Centric Store Leader & Team Coach

Carter's Inc.; Manheim Township (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Manheim Township, PA. You will be the first face of the brand, greeting customers, guiding them to products, and supporting the team with exceptional service and product knowledge.

You will lead staffing, training, and performance, while maintaining a welcoming store environment and driving sales KPIs. Flexibility to work days, evenings, and weekends is required as part of a dynamic retail schedule.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while modeling service standards and omnichannel experience.
• Analyze business performance and communicate KPIs with the team.
• Assist Store Manager in recruiting, hiring, training, and development of store team.

Skills

Leadership

Customer engagement

Communication skills

Outlook

Excel

Education

High school diploma or GED

Tools

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Manheim Township, PA. You will be the first face of the brand, greeting customers, guiding them to products, and supporting the team with exceptional service and product knowledge.

You will lead staffing, training, and performance, while maintaining a welcoming store environment and driving sales KPIs. Flexibility to work days, evenings, and weekends is required as part of a dynamic retail schedule.