Customer-Focused Store Leader | Flexible Schedule

Carters Inc.; Sunbury (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discount plan

Health benefits

Paid time off

Parental leave

Education program

Job summary

Carter's is seeking an Assistant Store Manager in Sunbury, OH to be the first face of the brand for growing families. You’ll coach a team, ensure a welcoming environment, and drive friendly, knowledgeable service across product styles and features.

Join a culture that values development, inclusivity, and operational excellence, with responsibilities ranging from staffing and training to merchandising, KPIs, and loss prevention. Competitive benefits accompany this leadership role.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication

Supervisory skills

Technical skills

Retail management

Time management

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking an Assistant Store Manager in Sunbury, OH to be the first face of the brand for growing families. You’ll coach a team, ensure a welcoming environment, and drive friendly, knowledgeable service across product styles and features.

Join a culture that values development, inclusivity, and operational excellence, with responsibilities ranging from staffing and training to merchandising, KPIs, and loss prevention. Competitive benefits accompany this leadership role.