People-First Retail Leader (Assistant Store Manager)

Carters; Glen Moore (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Referral bonuses

Paid time off

Parental leave

Job summary

Carter's in Glen Moore, PA is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will lead a team, coach for exceptional customer service, and help guests discover our baby essentials and popular styles.

The role emphasizes inclusivity, coaching on KPIs, merchandising, and daily operations, with development opportunities and a 30% employee discount along with health benefits and paid time off.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Team supervision

Technology proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's in Glen Moore, PA is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You will lead a team, coach for exceptional customer service, and help guests discover our baby essentials and popular styles.

The role emphasizes inclusivity, coaching on KPIs, merchandising, and daily operations, with development opportunities and a 30% employee discount along with health benefits and paid time off.