Customer-Centric Sales Operations Specialist

HTU; Shakopee (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Volunteer Program (Xylem Waterway

Employee Resource Groups (ERG)

Inclusive workplace

Job summary

HTU in Minnesota is seeking a Sales Support role to assist the sales team with customer inquiries, order processing, and inventory coordination. You will maintain customer data, prepare reports, and help with presentations to drive sales efficiency.

Ideal candidates hold a Bachelor's degree in Business/Marketing or equivalent, with strong communication and analytical skills. This role offers a collaborative team environment, exposure to inventory management, and opportunities for professional

Qualifications

• Bachelor’s degree in Business, Marketing, or related field, or equivalent work experience.
• Basic understanding of sales principles and practices.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Respond to customer inquiries and resolve issues promptly and professionally.
• Provide product information and recommendations to customers.
• Maintain positive customer relationships.
• Enter and process customer orders, ensuring timely fulfillment and shipment.
• Coordinate with warehouse team to ensure accurate inventory counts.
• Enter and maintain customer and product data in the company database.
• Manage and organize sales documents and files.
• Schedule appointments and maintain calendars for the sales team.
• Handle incoming calls and emails.
• Stay updated on product knowledge and industry trends.
• Attend training sessions and workshops to improve skills.
• Mentor and training new sales support team members.

Skills

Bachelor's degree

Sales principles

Analytical skills

MS Office

Communication

Team collaboration

Detail oriented

Task management

Education

Bachelor's degree in Business/Marketing or related

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Job description

HTU in Minnesota is seeking a Sales Support role to assist the sales team with customer inquiries, order processing, and inventory coordination. You will maintain customer data, prepare reports, and help with presentations to drive sales efficiency.

Ideal candidates hold a Bachelor's degree in Business/Marketing or equivalent, with strong communication and analytical skills. This role offers a collaborative team environment, exposure to inventory management, and opportunities for professional