Customer-Centric Retail Pro: Assistant Store Manager

Boot Barn; Louisville (KY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Medical, Dental, Vision and Life

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn in Louisville, KY seeks an Assistant Store Manager to join the leadership team. You will partner with the Store Manager to drive sales, coach staff, and supervise daily store operations while ensuring excellent customer service.

You will support scheduling, hiring, training, and local event planning to grow the business and enhance the customer experience. The role emphasizes teamwork, strong communication, and adherence to company policies.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead partners to foster a service & selling culture and exceed overall expectations to build customer relationships.
• Provide coaching and recognition; lead on the sales floor during peak hours.
• Develop team through training plans to improve performance in operations and merchandising.
• Collaborate with Store Manager on schedules, policies, and interviewing new staff.
• Plan and execute events to drive volume and community outreach.
• Coach associates in customer engagement and loyalty programs.

Skills

Retail management

Customer service

Communication

Education

Associate's Degree

Job description

Boot Barn in Louisville, KY seeks an Assistant Store Manager to join the leadership team. You will partner with the Store Manager to drive sales, coach staff, and supervise daily store operations while ensuring excellent customer service.

You will support scheduling, hiring, training, and local event planning to grow the business and enhance the customer experience. The role emphasizes teamwork, strong communication, and adherence to company policies.