Customer-Centric Retail Associate | Growth & Perks

The TJX Companies, Inc.; Vineland (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care

Dental & vision

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a Marshalls associate at our Vineland store to deliver exceptional customer experiences and maintain a clean, organized shopping environment. You will cross-train across store areas to support business needs and help drive store performance.

You will model customer service best practices, promote credit and loyalty programs, and follow merchandising procedures while adhering to labor laws. This role emphasizes teamwork, integrity, and a strong store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. is seeking a Marshalls associate at our Vineland store to deliver exceptional customer experiences and maintain a clean, organized shopping environment. You will cross-train across store areas to support business needs and help drive store performance.

You will model customer service best practices, promote credit and loyalty programs, and follow merchandising procedures while adhering to labor laws. This role emphasizes teamwork, integrity, and a strong store culture.