Customer-Centric Retail Associate

The TJX Companies, Inc.; Elizabeth (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) match

Health benefits eligibility

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., in Elizabeth, NJ, seeks a store associate to deliver a high-quality customer experience, handle transactions, keep the store clean, and support safety and loss-prevention initiatives. You may cross-train across departments to support store needs.

Candidates should have strong customer service, communication, and teamwork skills, with retail experience preferred. Benefits and competitive pay are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., in Elizabeth, NJ, seeks a store associate to deliver a high-quality customer experience, handle transactions, keep the store clean, and support safety and loss-prevention initiatives. You may cross-train across departments to support store needs.

Candidates should have strong customer service, communication, and teamwork skills, with retail experience preferred. Benefits and competitive pay are offered.