Customer-Centric Retail Associate | Growth & Benefits

The TJX Companies, Inc.; Baltimore (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls in Baltimore is seeking a store associate to deliver a highly satisfying customer experience by engaging with customers and keeping the sales floor clean and organized. You may work across multiple areas to support the business and help maintain loss prevention standards.

You will promote credit and loyalty programs, assist in merchandising, and ensure accurate processing of purchases and returns.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Attention to detail

Teamwork

Lift heavy objects

Job description

Marshalls in Baltimore is seeking a store associate to deliver a highly satisfying customer experience by engaging with customers and keeping the sales floor clean and organized. You may work across multiple areas to support the business and help maintain loss prevention standards.

You will promote credit and loyalty programs, assist in merchandising, and ensure accurate processing of purchases and returns.