Customer-First Retail Associate – Growth & Perks

The TJX Companies, Inc.; Ocean City (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Pet insurance

Credit union

Referral bonuses

Medical benefits

HSA

Life insurance

Disability insurance

Paid parental leave

Paid holidays

Scholarship program

Adoption assistance

Job summary

Marshalls in Ocean City, MD is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage customers, maintain a clean store, and support daily operations with accuracy and a positive attitude.

The role involves cross-training across store areas, promoting credit/loyalty programs, and upholding merchandising standards while ensuring safety and loss prevention practices. Previous retail exposure is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

Marshalls in Ocean City, MD is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage customers, maintain a clean store, and support daily operations with accuracy and a positive attitude.

The role involves cross-training across store areas, promoting credit/loyalty programs, and upholding merchandising standards while ensuring safety and loss prevention practices. Previous retail exposure is a plus.