Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Owings Mills (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health, dental, vision insurance

Paid holidays

Job summary

Marshalls, part of The TJX Companies, invites you to join our team in Owings Mills, MD. This role focuses on delivering a highly satisfying customer experience, maintaining a clean store, and supporting operations across departments as needed.

You’ll engage with customers, promote credit and loyalty programs, and follow loss prevention and safety standards while upholding merchandising procedures. Applicants with retail experience are encouraged to apply.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a fast-paced retail environment.
• Capable of lifting heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Model and deliver outstanding customer experience.
• Ring purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs.
• Prepare and merchandize merchandise for the sales floor.
• Participate in store recovery and maintain cleanliness.
• Support loss prevention standards and safety.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Adaptability

Lift heavy objects

Team collaboration

Retail experience

Job description

Marshalls, part of The TJX Companies, invites you to join our team in Owings Mills, MD. This role focuses on delivering a highly satisfying customer experience, maintaining a clean store, and supporting operations across departments as needed.

You’ll engage with customers, promote credit and loyalty programs, and follow loss prevention and safety standards while upholding merchandising procedures. Applicants with retail experience are encouraged to apply.