Customer-First Retail Associate | Growth & Discounts

The TJX Companies, Inc.; Salisbury (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

Marshalls in Salisbury, MD seeks a retail teammate to deliver a highly satisfying customer experience by engaging with shoppers and upholding store cleanliness and organization. You will follow operating procedures and support various store functions as needed.

We value strong communication, multitasking, and teamwork, with opportunities to promote credit and loyalty programs, ensure loss prevention, and participate in safety initiatives. Competitive pay and benefits are described by TJX.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising procedures and standards
• Processes and prepares merchandise for the sales floor following company procedures
• Initiates and participates in store recovery as needed
• Maintains cleanliness and organization of the sales floor and store
• Provides and accepts feedback
• Adheres to labor laws, policies, and procedures
• Supports shrink reduction goals and safety awareness
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

Marshalls in Salisbury, MD seeks a retail teammate to deliver a highly satisfying customer experience by engaging with shoppers and upholding store cleanliness and organization. You will follow operating procedures and support various store functions as needed.

We value strong communication, multitasking, and teamwork, with opportunities to promote credit and loyalty programs, ensure loss prevention, and participate in safety initiatives. Competitive pay and benefits are described by TJX.