Retail Customer Experience Associate

The TJX Companies, Inc.; Gambrills (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

Marshalls at USA Marshalls Store 0810 Gambrills MD is seeking an associate to deliver a high-quality customer experience while maintaining a clean, organized store environment.

You will engage customers, process purchases, promote loyalty programs, and support merchandise presentation. The role requires flexible hours, teamwork, and the ability to lift items as needed. A welcoming, inclusive store culture awaits.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Provide excellent customer service and engage with customers to understand needs
• Accurately ring purchases and returns and handle cash/credit according to procedures
• Promote credit and loyalty programs to customers
• Keep the store clean, organized, and safe throughout shifts
• Support merchandise presentation and recovery during the day
• Assist in loss prevention and safety initiatives
• Handle basic store operations and participate in team tasks

Skills

Customer service

Multitasking

Communication

Adaptability

Team oriented

Job description

Marshalls at USA Marshalls Store 0810 Gambrills MD is seeking an associate to deliver a high-quality customer experience while maintaining a clean, organized store environment.

You will engage customers, process purchases, promote loyalty programs, and support merchandise presentation. The role requires flexible hours, teamwork, and the ability to lift items as needed. A welcoming, inclusive store culture awaits.