Customer-Obsessed Retail Associate | Discount & Growth

The TJX Companies, Inc.; Chesapeake (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision coverage

Paid holidays/vacation

Job summary

Marshalls in Chesapeake VA is seeking a store associate to deliver a highly satisfying customer experience and maintain a clean, organized sales floor. You will follow operating procedures, support merchandise processing, and participate in loss prevention programs.

Ideal candidates bring excellent customer service, can adapt to changing store needs, and work well with peers and supervisors. This role includes lifting duties and a customer-facing environment with competitive pay and benefits.

Qualifications

• Candidates possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Adaptable to changes in direction or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Initiates and participates in store recovery as needed.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Chesapeake VA is seeking a store associate to deliver a highly satisfying customer experience and maintain a clean, organized sales floor. You will follow operating procedures, support merchandise processing, and participate in loss prevention programs.

Ideal candidates bring excellent customer service, can adapt to changing store needs, and work well with peers and supervisors. This role includes lifting duties and a customer-facing environment with competitive pay and benefits.