Retail Associate & Customer Experience Champion

The TJX Companies, Inc.; Bell Gardens (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision benefits

HSA and FSA

Job summary

Marshalls in Bell Gardens, CA is seeking a Customer Experience Associate to deliver a highly satisfied customer experience, engage with customers, and keep a clean, organized store environment. You may cross-train in multiple areas to support business needs.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, maintaining merchandising standards, and participating in safety and loss prevention efforts. Equal opportunity employer with competitive pay.

Qualifications

• Excellent customer service skills.
• Able to work flexible schedules.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Retail experience preferred.

Responsibilities

• Role models customer experience practices with customers.
• Upholds store culture with honesty and respect.
• Ring purchases/returns and count change per procedures.
• Promotes credit and loyalty programs.
• Upholds merchandising standards and procedures.
• Prepares merchandise for the sales floor.
• Supports store recovery and cleanliness.
• Maintains safety and labor policy compliance.
• Assists in shrink reduction programs.
• Provides feedback to teammates and managers.
• Adheres to safety standards and loss prevention.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

Marshalls in Bell Gardens, CA is seeking a Customer Experience Associate to deliver a highly satisfied customer experience, engage with customers, and keep a clean, organized store environment. You may cross-train in multiple areas to support business needs.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, maintaining merchandising standards, and participating in safety and loss prevention efforts. Equal opportunity employer with competitive pay.