Customer-Centric Retail Associate | Flexible Schedule

Citi Trends, Inc.; Bogalusa (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to boost satisfaction. The role requires proactive engagement with customers, integrity, and strong communication in a dynamic retail environment.

The position supports building a positive work culture, employee involvement, and change management within Store Operations. Location is in-store with a non-exempt status.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Maintains store cleanliness and housekeeping duties.
• Provides customer service: greeting, fitting room policies, ringing up customers, thanking shoppers and inviting return.

Skills

Communication

Organization

Math skills

Flexible scheduling

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to boost satisfaction. The role requires proactive engagement with customers, integrity, and strong communication in a dynamic retail environment.

The position supports building a positive work culture, employee involvement, and change management within Store Operations. Location is in-store with a non-exempt status.