Retail Sales Associate – Flexible Hours & Customer Focus

Citi Trends, Inc.; Thomasville (GA); On-site; USD 24,000 - 36,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to deliver exceptional customer service and possess strong product knowledge to enhance customer satisfaction. The role requires a proactive, professional individual able to communicate effectively in a fast-paced retail setting and contribute to a positive work culture.

The position involves supporting store operations, assisting customers, processing transactions, and participating in loss prevention and merchandising activities in-store.

Qualifications

• High school diploma or equivalent.
• Flexible schedule including nights and weekends.
• Excellent communication and organizational skills.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and cards per policy.
• Obtains management approval for returns/voids.
• Maintains store cleanliness and housekeeping.
• Provides friendly customer service and greets customers.
• Follows safety procedures and dress code.
• Supports merchandising on the sales floor based on stock levels.
• Explains exchange/refund policies at the point of sale.
• Assists with loss prevention and reports incidents.

Skills

Customer service

Communication

Math skills

Teamwork

Education

High school diploma

Job description

Citi Trends, Inc. is seeking a Store Sales Associate to deliver exceptional customer service and possess strong product knowledge to enhance customer satisfaction. The role requires a proactive, professional individual able to communicate effectively in a fast-paced retail setting and contribute to a positive work culture.

The position involves supporting store operations, assisting customers, processing transactions, and participating in loss prevention and merchandising activities in-store.