Customer-First Retail Sales Associate (Flexible Schedule)

Citi Trends; Gulfport (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction in-store. The role emphasizes proactive engagement with customers, integrity, effective communication, and the ability to work in a fast-paced retail environment.

The position contributes to a positive work culture and supports change management within the retail organization.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math operations (add, subtract, multiply, divide, percentages).

Responsibilities

• Process freight and price changes/markdowns.
• Balance register according to policy.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and cards per policy.
• Obtain management approval for returns/voids.
• Maintain store cleanliness and housekeeping.
• Provide customer service, greet and assist customers.
• Explain exchange/refund policies.
• Support loss prevention and report theft.
• Assist with merchandising on the sales floor.
• Follow safety procedures and wear name tag.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction in-store. The role emphasizes proactive engagement with customers, integrity, effective communication, and the ability to work in a fast-paced retail environment.

The position contributes to a positive work culture and supports change management within the retail organization.