Customer-Centric Sales Associate - Flexible Hours & Growth

Carter's, Inc.; Kennett Square (Chester County); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

30% employee discount

Education benefits: GED or bachelor’s,

English language learning support

Professional development programs

Job summary

Carter's, Inc. is seeking a Sales Associate to greet customers and guide them through our baby and children's apparel. You’ll help families choose styles, share benefits, and process sales with care in a fast-paced environment.

The role emphasizes exceptional service, teamwork, and reliability with weekend availability, lifting up to 40 pounds, and a positive, proactive attitude in a welcoming, inclusive store culture.

Qualifications

• Experience in customer service preferred.
• Ability to lift up to 40 pounds.
• Availability including weekends and holidays.
• Excellent verbal and written communication.

Responsibilities

• Greet customers warmly and explain product styles, features, and benefits.
• Resolve issues for customers while managing multiple shoppers in a busy store.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process sales through POS and expedite register transactions.
• Restock floors and complete shipments as needed.
• Explain current promotions and the brand loyalty program to customers.
• Minimize losses by delivering great service and keeping the store safe and clean.

Skills

Customer service

Communication

Multitasking

Positive attitude

Tools

POS system

Job description

Carter's, Inc. is seeking a Sales Associate to greet customers and guide them through our baby and children's apparel. You’ll help families choose styles, share benefits, and process sales with care in a fast-paced environment.

The role emphasizes exceptional service, teamwork, and reliability with weekend availability, lifting up to 40 pounds, and a positive, proactive attitude in a welcoming, inclusive store culture.