Customer-Centric Office & Admin Support (401k, PTO)

IRRIGATION AND LIGHTING MANAGMENT LLC; Charlotte (NC); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Irrigation and Lighting Management LLC in Charlotte, NC is seeking an organized Office Assistant to join our growing team. This role provides essential support across administration, scheduling, and customer communications.

You will handle calls, emails, data entry, invoicing, and document management while coordinating with field crews and vendors. A friendly, detail-oriented attitude is essential for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; associate's degree or higher preferred.
• 1+ years of office administration or clerical experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Friendly, professional demeanor with a customer-first attitude.

Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner
• Navigate scheduling, appointments, and calendars for team members and management
• Perform general administrative duties including data entry, filing, and document management
• Assist with processing invoices, work orders, and customer account records
• Coordinate communication between field crews, vendors, and office staff
• Maintain office supplies inventory and place orders as needed
• Support management with special projects and day-to-day operational tasks

Skills

MS Office

Organizational skills

Communication skills

Data entry

Multitasking

Customer service mindset

Education

High school diploma

Associate degree

Job description

Irrigation and Lighting Management LLC in Charlotte, NC is seeking an organized Office Assistant to join our growing team. This role provides essential support across administration, scheduling, and customer communications.

You will handle calls, emails, data entry, invoicing, and document management while coordinating with field crews and vendors. A friendly, detail-oriented attitude is essential for success in a fast-paced environment.