Customer-Centric Loan Advisor | Growth Opportunities

Wallace Finance; Springfield (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Monthly bonus

Job summary

Wallace Finance in Springfield, TN is seeking a friendly Loan Specialist to deliver outstanding customer service and help customers with loan questions and payments. You will review and assist with consumer installment loans and maintain positive relationships with branch teammates and customers.

This role offers growth opportunities, low-cost health/dental/vision insurance for full-time team members, a 401(k) plan with company match, paid holidays and vacation, and monthly bonus opportunities.

Qualifications

• Experience delivering high quality customer service in a fast-paced environment.
• Ability to assist customers with loan questions and payments.
• Strong communication and relationship-building skills.

Responsibilities

• Reviewing and approving consumer installment loans.
• Assisting Branch Team Members with loan approval issues.
• Creating and maintaining positive customer relationships and keeping in touch about loan status.
• Providing quick and friendly service in person or over the phone to answer questions and process payments.

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

Wallace Finance in Springfield, TN is seeking a friendly Loan Specialist to deliver outstanding customer service and help customers with loan questions and payments. You will review and assist with consumer installment loans and maintain positive relationships with branch teammates and customers.

This role offers growth opportunities, low-cost health/dental/vision insurance for full-time team members, a 401(k) plan with company match, paid holidays and vacation, and monthly bonus opportunities.