Loan Specialist
Wallace Finance
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Benefits offered by this job
Job summary
Wallace Finance in Springfield, TN is seeking a friendly Loan Specialist to deliver outstanding customer service and help customers with loan questions and payments. You will review and assist with consumer installment loans and maintain positive relationships with branch teammates and customers.
This role offers growth opportunities, low-cost health/dental/vision insurance for full-time team members, a 401(k) plan with company match, paid holidays and vacation, and monthly bonus opportunities.
Qualifications
- Experience delivering high quality customer service in a fast-paced environment.
- Ability to assist customers with loan questions and payments.
- Strong communication and relationship-building skills.
Responsibilities
- Reviewing and approving consumer installment loans.
- Assisting Branch Team Members with loan approval issues.
- Creating and maintaining positive customer relationships and keeping in touch about loan status.
- Providing quick and friendly service in person or over the phone to answer questions and process payments.
Skills
Job description
Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!
Wallace Finance is looking for a friendly and outgoing Loan Specialist who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.
- Low-cost employee health, dental, vision, and life insurance for full time Team Members
- 401(k) plan including company match
- Paid holidays and vacation time
- Monthly bonus opportunities
- Reviewing and approving consumer installment loans
- Assisting Branch Team Members with all loan approval issues as needed.
- Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
- Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
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