Customer-Centric Leasing Specialist

Valiant Residential; San Antonio (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Competitive compensation

Job summary

Valiant Residential is seeking a Leasing Consultant in the San Antonio, TX area to manage leasing, retention, and occupancy while delivering exceptional customer service. You will greet prospects, prepare move-in materials, process applications, and maintain accurate occupancy records in Yardi.

The role emphasizes strong English communication, a professional appearance, and flexibility, including evenings and weekends.

Qualifications

• Two years of customer service experience.
• Strong verbal and written English communication; bilingual Spanish a plus.
• Fair Housing Certification or willingness to obtain before interacting with residents.
• Proficient with computers and Yardi; able to log visits and lease data.
• Flexible schedule including evenings and weekends.
• Neat, clean, and professional appearance; positive attitude.

Responsibilities

• Greet prospects and qualify by criteria; explain leasing options.
• Prepare move-in packages and lease paperwork.
• Record visits on reports; manage guest cards per procedures.
• Inspect models and market-ready units; report needs.
• Process applications, collect deposits, and ensure compliance.
• Monitor renewals and distribute renewal notices.
• Input data in Yardi accurately and on time.

Skills

Customer service

Sales

Communication

English proficiency

Tools

Yardi System

Microsoft Office

Job description

Valiant Residential is seeking a Leasing Consultant in the San Antonio, TX area to manage leasing, retention, and occupancy while delivering exceptional customer service. You will greet prospects, prepare move-in materials, process applications, and maintain accurate occupancy records in Yardi.

The role emphasizes strong English communication, a professional appearance, and flexibility, including evenings and weekends.