Leasing & Retention Specialist — Guest-Centric

Valiant Residential; Dallas (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free health insurance option

401(k) matching

Job summary

Valiant Residential in Dallas, TX is seeking a Leasing Consultant to drive leasing, retention, and occupancy with a strong customer service focus. You will engage visitors, prospects, and residents to promote satisfaction and a positive community experience.

The role emphasizes professional communication, accurate leasing paperwork, and timely data entry in Yardi, with a flexible schedule including evenings and weekends. Growth opportunities are highlighted in a collaborative culture.

Qualifications

• Experience working with the public or in sales.
• Strong verbal and written communication in English; bilingual Spanish is a plus.
• Fair Housing Certification or willingness to obtain before interacting with residents.
• Ability to support and contribute to the community team.
• Proficient with MS Office and Yardi System.
• Positive attitude and professional appearance.
• Flexible schedule including evenings and weekends.
• Two years of experience in customer service.

Responsibilities

• Greet prospects and qualify leads using established criteria.
• Prepare move-in packages and lease paperwork.
• Record visits and maintain guest cards and reports.
• Inspect models and market-ready units; report service needs.
• Process applications and deposits per procedures and Fair Housing rules.
• Update availability reports and process approvals (credit & rental history).
• Assist in monitoring renewals and distribute renewal notices.
• Represent the company professionally at all times.

Skills

Customer service

Verbal communication

Written communication

Bilingual Spanish

Tools

Yardi System

MS Word

MS Outlook

Job description

Valiant Residential in Dallas, TX is seeking a Leasing Consultant to drive leasing, retention, and occupancy with a strong customer service focus. You will engage visitors, prospects, and residents to promote satisfaction and a positive community experience.

The role emphasizes professional communication, accurate leasing paperwork, and timely data entry in Yardi, with a flexible schedule including evenings and weekends. Growth opportunities are highlighted in a collaborative culture.