Customer-Centric Insurance Office Team Member

Teresa Garten - State Farm Agent; Ferndale (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Advancement opportunity

Paid time off

Job summary

Teresa Garten - State Farm Agent in Ferndale, WA is seeking a team member to greet walk-in customers, answer phones, accept payments and set insurance review appointments. You will educate customers on insurance options using a needs-based approach while working with a supportive team and pursuing growth opportunities.

The role emphasizes strong communication, customer focus, and teamwork, with potential for advancement within the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused attitude.
• Detail oriented with strong problem-solving abilities.
• Proactive in learning and adapting to new tools.
• Ability to work in a team environment.

Responsibilities

• Greeting walk-in customers
• Answering phones
• Accepting customer payments
• Setting customer insurance review appointments
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication

Teamwork

Detail oriented

Problem solving

Learning agility

People oriented

Proactive

Marketing interest

Computer literacy

Job description

Teresa Garten - State Farm Agent in Ferndale, WA is seeking a team member to greet walk-in customers, answer phones, accept payments and set insurance review appointments. You will educate customers on insurance options using a needs-based approach while working with a supportive team and pursuing growth opportunities.

The role emphasizes strong communication, customer focus, and teamwork, with potential for advancement within the agency.