Engaging Receptionist | Insurance Office & Sales Support

Teresa Susong - State Farm Agent; Lebanon (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Teresa Susong - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, two-person office. The role focuses on greeting customers, handling inquiries, scheduling, and supporting the team with administrative tasks.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while delivering friendly, high-quality service in a community-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.”

Responsibilities

• Greet customers in person and by phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in conversations with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Teresa Susong - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, two-person office. The role focuses on greeting customers, handling inquiries, scheduling, and supporting the team with administrative tasks.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while delivering friendly, high-quality service in a community-focused agency.