Insurance & Customer Growth Associate | Flexible, Team-Driven

Teresa Susong - State Farm Agent; Lebanon (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Teresa Susong - State Farm Agent in Lebanon, IN is seeking a friendly, organized office teammate to help customers with product information and policy options. You will support daily operations, nurture relationships, assist marketing efforts, and ensure accurate records while delivering a high-quality customer experience.

Prior experience in customer service or insurance is preferred, and you must be able to obtain state licenses.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Customer service

Insurance licensing

Job description

Teresa Susong - State Farm Agent in Lebanon, IN is seeking a friendly, organized office teammate to help customers with product information and policy options. You will support daily operations, nurture relationships, assist marketing efforts, and ensure accurate records while delivering a high-quality customer experience.

Prior experience in customer service or insurance is preferred, and you must be able to obtain state licenses.