Part-Time Teller: Cash Handling & Customer Service

Santander US; Fairhaven (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US is seeking a Teller to assist customers with a range of financial needs, process transactions, and promote digital self-service tools. The role emphasizes accuracy, compliance, and strong service orientation within a fast-paced environment.

Responsibilities include handling deposits and withdrawals, maintaining cash drawers, and supporting branch operations. Applicants must have at least a high school diploma and 6+ months of cash handling and customer service experience.

Qualifications

• 6+ months cash handling experience is required.
• 6+ months demonstrated customer service experience is required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming work area and support nearby branches as needed.

Skills

Cash handling

Customer service

Risk awareness

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Santander US is seeking a Teller to assist customers with a range of financial needs, process transactions, and promote digital self-service tools. The role emphasizes accuracy, compliance, and strong service orientation within a fast-paced environment.

Responsibilities include handling deposits and withdrawals, maintaining cash drawers, and supporting branch operations. Applicants must have at least a high school diploma and 6+ months of cash handling and customer service experience.