Customer-Centric Banking Associate

Aumni; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive service while leveraging digital banking tools. You will build trusted relationships, explain products, and support day-to-day banking tasks in a branch environment.

Responsibilities include opening accounts, servicing existing clients, and assisting with digital channels. A strong emphasis on hospitality, compliance, and teamwork ensures a memorable client experience.

Qualifications

• - Client-facing experience delivering attentive, friendly service.
• - Strong communication and relationship-building skills.
• - Quick learner of banking products and procedures.
• - Ability to work collaboratively in a team.
• - Comfortable using digital banking tools and self-service options.

Responsibilities

• Greet clients, provide welcoming service, manage lobby flow and schedule meetings.
• Open accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day transactions and digital banking tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships through listening, empathy, and product knowledge.
• Handle branch operations tasks including cash devices in accordance with bank policies.

Skills

Client service experience

Excellent communication

Ability to learn products quickly

Team collaboration

Tech-savvy with mobile/online banking

Education

High school diploma or GED

Tools

Cash handling

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive service while leveraging digital banking tools. You will build trusted relationships, explain products, and support day-to-day banking tasks in a branch environment.

Responsibilities include opening accounts, servicing existing clients, and assisting with digital channels. A strong emphasis on hospitality, compliance, and teamwork ensures a memorable client experience.