Customer-Centric Banking Associate

SB Financial Group Inc.; Edgerton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

State Bank in Edgerton, OH is seeking a Universal Banker to handle customer service, sales, and balance maintenance at the banking center. The role emphasizes greeting customers, promoting products, and meeting targets for both business and consumer clients.

The position requires at least 1 year in banking, a high school diploma, and strong math, communication, and cash-handling skills. You will travel between locations as needed and support office operations with accuracy and efficiency.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related banking experience.
• Experience opening and servicing both personal and business accounts.

Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Maintains awareness of new business opportunities with customers; offers relevant products and services.
• Meets or exceeds established referral and sales goals for both business and consumer clients.
• Handles customer concerns on statement reconciliation and other routine questions.
• Maintains knowledge of current bank products and services.
• Processes changes to existing accounts as requested by clients.
• Assists in banking center call efforts by reviewing, updating, and calling prospect lists regularly.
• Accurately processes transactions, including various types of deposits, payments, transfers, etc.

Skills

Moderate reading, writing, grammar

Analytical skills

Communication and interpersonal skills

Eye-hand coordination

Operate office machines

Cash handling (coin 50 lbs)

Visual and auditory skills

Education

High school diploma or equivalent

Job description

State Bank in Edgerton, OH is seeking a Universal Banker to handle customer service, sales, and balance maintenance at the banking center. The role emphasizes greeting customers, promoting products, and meeting targets for both business and consumer clients.

The position requires at least 1 year in banking, a high school diploma, and strong math, communication, and cash-handling skills. You will travel between locations as needed and support office operations with accuracy and efficiency.