Universal Banker: Customer-Focused Banking & Cross-Sell

Peoples-Bank; Sabina (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Peoples Bank is looking for a Universal Banker in Sabina, OH. The role involves delivering exceptional customer service, handling deposits and teller transactions, and cross-selling banking products. You will engage with customers in a fast-paced branch environment and contribute to achieving branch goals.

The position requires a High School Diploma or GED and at least 1 year of customer service experience. Team-oriented, reliable, and professional conduct are essential traits for success.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience preferred.

Responsibilities

• Deliver superior customer service with a friendly demeanor and problem-solving attitude.
• Develop and retain customers, greet by name, respond promptly to inquiries.
• Handle deposits and cashier transactions with accuracy and confidentiality.
• Process complex multi-step transactions and cross-sell bank products.
• Research and resolve customer issues, providing follow-up until resolved.
• Meet or exceed sales referrals goals and understand the product line.

Skills

Customer service

Education

High School Diploma or GED

Job description

Peoples Bank is looking for a Universal Banker in Sabina, OH. The role involves delivering exceptional customer service, handling deposits and teller transactions, and cross-selling banking products. You will engage with customers in a fast-paced branch environment and contribute to achieving branch goals.

The position requires a High School Diploma or GED and at least 1 year of customer service experience. Team-oriented, reliable, and professional conduct are essential traits for success.