Universal Banker: Customer Growth & Digital Solutions

Northwest Bank; Columbus (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Northwest Bank is seeking a Universal Banker in Columbus, Ohio to deliver exceptional customer service and handle a variety of banking transactions. The role involves engaging with customers to understand their banking needs and providing them with tailored solutions.

The ideal candidate should have a High School Diploma or equivalent and some experience in banking, retail, or sales. This position offers an opportunity to work in a dynamic financial center and grow within the team.

Qualifications

• High School Diploma or equivalent preferred.
• Less than one year Banking and/or retail experience.
• Less than one year Sales or Customer Service experience preferred.

Responsibilities

• Deliver exceptional service at customer touch points.
• Engage with customers to determine needs and provide solutions.
• Process transactions such as deposits and payments efficiently.
• Recognize and refer cross-sell opportunities.
• Coach tellers on digital capabilities and transaction processing.

Skills

Customer relationship building

Transaction processing

Sales techniques

Team collaboration

Effective communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Bank is seeking a Universal Banker in Columbus, Ohio to deliver exceptional customer service and handle a variety of banking transactions. The role involves engaging with customers to understand their banking needs and providing them with tailored solutions.

The ideal candidate should have a High School Diploma or equivalent and some experience in banking, retail, or sales. This position offers an opportunity to work in a dynamic financial center and grow within the team.