Client-Centric Banker Associate | Hospitality & Banking Tech

Aumni; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build meaningful client relationships at a branch. You will assist with account openings, educate clients on digital banking tools, and collaborate with the team to meet financial goals.

The role emphasizes hospitality, compliance with policies, and proactive client support across banking products and services.

Qualifications

• Strong focus on client service and hospitality.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Greet clients and manage lobby flow with a tablet and queue system.
• Open new accounts and service existing ones while following policies.
• Educate clients on Chase mobile app, Chase.com, and ATMs.
• Listen actively and collaborate with branch team to meet clients' financial goals.
• Handle branch operations and cash devices in line with bank procedures.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build meaningful client relationships at a branch. You will assist with account openings, educate clients on digital banking tools, and collaborate with the team to meet financial goals.

The role emphasizes hospitality, compliance with policies, and proactive client support across banking products and services.