Client-Centric Banker: Build Relationships & Solutions

Aumni; South Ogden (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, open and service accounts, and help customers use Chase’s digital tools to manage their finances with care and efficiency.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to meet financial goals. This role emphasizes hospitality and compliance in daily operations.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care during interactions.
• Ability to engage clients and understand their needs with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, maintain accounts, and open new accounts while following policies and requirements.
• Educate clients on day-to-day banking, including digital self-service options like mobile app and online banking.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Tech-savviness

Teamwork

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, open and service accounts, and help customers use Chase’s digital tools to manage their finances with care and efficiency.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to meet financial goals. This role emphasizes hospitality and compliance in daily operations.