Customer-Centric Banking Advisor & Teller

Renasant Bank; Pensacola (FL); On-site; USD 34,000 - 45,000; Full time

Job summary

Renasant Bank in Pensacola, FL seeks an Universal Banker to deliver full banking services, deepen relationships, and promote digital channels. You will handle teller tasks, open accounts, and counsel customers on financial solutions while maintaining accuracy and regulatory compliance.

The role emphasizes customer engagement, teamwork with partners, and a proactive approach to resolving questions and concerns, with daily branch responsibility and community involvement.

Qualifications

• At least 1 year of customer experience and sales experience.
• Minimum 1 year teller and/or cash handling experience preferred.
• Ability to follow bank sales and service standard processes.

Responsibilities

• Drive an exceptional customer experience in branch following the bank’s model.
• Meet sales and service goals by expanding customer relationships.
• Collaborate with partners to fulfill financial needs across products.
• Promote digital delivery and online/mobile banking solutions.
• Maintain documentation and customer engagement records.
• Perform teller transactions and daily branch operations.
• Protect bank from risk by following procedures and fraud mitigation.
• Represent the bank in community activities and outreach.
• Stay knowledgeable on bank products and processes.

Skills

Customer service

Sales

Communication skills

Cash handling

Banking knowledge

Time management

Attention to detail

Problem solving

Adaptability

Fraud awareness

Education

High school diploma

College education preferred

Tools

Banking software

Job description

Renasant Bank in Pensacola, FL seeks an Universal Banker to deliver full banking services, deepen relationships, and promote digital channels. You will handle teller tasks, open accounts, and counsel customers on financial solutions while maintaining accuracy and regulatory compliance.

The role emphasizes customer engagement, teamwork with partners, and a proactive approach to resolving questions and concerns, with daily branch responsibility and community involvement.