Personal Banker: Proactive Sales & Customer Growth

PNC; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Paid vacation days

Job summary

PNC in Troy, Michigan seeks a Personal Banker to acquire and deepen the branch customer base, provide proactive sales and service to improve customers' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. You will deliver a full PNC conversation with clients, position PNC solutions, and maintain risk controls while delivering an exceptional customer experience.

The role is in-office at Big Beaver / I-75, offering a comprehensive benefits package and opportunities

Qualifications

• Associates or equivalent degree required and related financial services experience.
• 3+ years in a banking or customer-facing role preferred.
• Strong knowledge of banking products and CRM systems.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive sales conversations and deliver a full client conversation to identify PNC solutions.
• Educate customers on digital tools and manage risk within policy guidelines.
• Support branch daily operations and maintain accurate records.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

No Degree

Job description

PNC in Troy, Michigan seeks a Personal Banker to acquire and deepen the branch customer base, provide proactive sales and service to improve customers' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. You will deliver a full PNC conversation with clients, position PNC solutions, and maintain risk controls while delivering an exceptional customer experience.

The role is in-office at Big Beaver / I-75, offering a comprehensive benefits package and opportunities