Customer-Centric Banking Advisor

PNC Financial Services Group, Inc.; New Carlisle (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker at the New Carlisle Branch in New Carlisle, Ohio.

The role focuses on acquiring and deepening the customer base, driving sales and financial wellbeing for clients, and collaborating with ecosystem partners to grow wallet share. Based in-office, this position emphasizes customer-centric service, risk-aware operations, and proactive engagement with customers to promote PNC solutions and loyalty.

Qualifications

• Associates or equivalent degree typically required; 3+ years experience often expected.
• Spanish Speaking - Preferred

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions.

Skills

Customer Service

Sales

Banking

Identifying Opportunities

Effective Communications

Education

Associates degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker at the New Carlisle Branch in New Carlisle, Ohio.

The role focuses on acquiring and deepening the customer base, driving sales and financial wellbeing for clients, and collaborating with ecosystem partners to grow wallet share. Based in-office, this position emphasizes customer-centric service, risk-aware operations, and proactive engagement with customers to promote PNC solutions and loyalty.