Customer-Centric Auto Service Advisor — Employee-Owned

Sullivan Tire And Auto Service; Billerica (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Owned

ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service is seeking a Service Advisor to join our team. The role centers on delivering excellent customer service, greeting customers, assessing their needs, and guiding them through tire and auto service options.

You will schedule appointments and provide product information, leveraging prior retail experience to build loyalty and trust. Ideal candidates have a high school diploma, strong telephone skills, and a proven sales track record in an automotive setting.

Qualifications

• Customer service experience in a retail environment.
• Greet customers, fulfill needs, and build a loyal customer base.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Greet customers

Product information

Schedule appointments

Strong telephone skills

Sales track record (auto)

Dependable transportation

Understanding tire & auto service

Education

High school diploma

Job description

Sullivan Tire And Auto Service is seeking a Service Advisor to join our team. The role centers on delivering excellent customer service, greeting customers, assessing their needs, and guiding them through tire and auto service options.

You will schedule appointments and provide product information, leveraging prior retail experience to build loyalty and trust. Ideal candidates have a high school diploma, strong telephone skills, and a proven sales track record in an automotive setting.